Pep Boys names CIO to drive technology strategy

April 11, 2026 - 01:22

The automotive service and retail chain Pep Boys has announced the appointment of Nik Umrani as its new Chief Information Officer. In this role, Umrani will be responsible for steering the company's overall technology strategy and digital innovation efforts.

A key focus of the initiative will be harnessing artificial intelligence to advance core business goals. Umrani is tasked with aligning AI capabilities directly with the company's objectives for growth and enhanced operational efficiency. This strategic move signals Pep Boys' commitment to modernizing its infrastructure and customer experience in a competitive automotive aftermarket.

The integration of advanced technology is expected to streamline internal processes and create more personalized services for customers. By prioritizing a cohesive tech strategy, the company aims to strengthen its market position and improve service delivery across its numerous locations nationwide. The leadership change underscores the increasing importance of digital transformation within the traditional automotive service industry.